IT Specialist — Systems + Procurement
Location: Plano, TX (On-site only)
Full-time
This role’s for someone who’s done more than just support tickets.
\You’ve been in the trenches — fast-growing startup, systems flying, scale happening. You know how to keep operations tight and secure while things move fast.
What You’ll Do
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Set up and support hardware, software, and internal systems
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Manage user accounts and access — provisioning, deprovisioning, and requests
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Handle daily IT tickets with speed and minimal oversight
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Run updates, patch management, endpoint security
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Own procurement: source and order IT + medical equipment, track deliveries, manage supply levels
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Coordinate with clinical, admin, and ops teams on ongoing supply needs
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Evaluate vendors and assist in price negotiation
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Maintain clean documentation across everything you manage
What You Bring
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3+ years in IT support — enterprise tools, provisioning, systems, and troubleshooting
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Worked at a fast-scaling tech or health tech startup, ideally from early-stage through 1,000+ headcount
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Experience with SOC 2 Type II, or even better, HITRUST — audit prep, evidence collection, control remediation
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Comfortable managing procurement workflows, vendors, and ops coordination
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Background in healthcare or other regulated industry is a plus
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Strong communicator, organized, low-maintenance
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Bachelor’s in IT or related field preferred
Why This Role?
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You won’t be boxed into IT tickets — this is full-scope systems + operations
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Learn and own processes in supply chain and vendor management
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In-office team, no ambiguity — clear direction, solid crew
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Work for a company scaling for real — not posturing