Run clinic operations. Lead the patient flow.

We’re hiring a Patient Operations Manager to take charge of patient access, scheduling, and clinic-level efficiency across a network of physical therapy clinics in San Diego and Orange County. You’ll be based in San Diego and travel to other locations monthly.

What you’ll do:

• Own day-to-day ops: call-outs, staffing, intake, scheduling, insurance, and customer service
  
  
• Track and report on key metrics—referral response time, visits/hour, no-shows, call handling
  
  
• Supervise admin teams: health info, staffing, benefits coordination
  
  
• Co-manage front-desk staff with local clinic managers
  
  
• Cut patient wait times and improve the experience
  
  
• Help recruit, train, and build a strong clinic team
  
  
• Handle patient complaints and solve system-level issues
  
  
• Visit each clinic monthly to keep things aligned
  
  

What you bring:

• 2+ years managing clinic or patient access operations
  
  
• Bachelor’s degree in healthcare, business, or similar
  
  
• Strong people management skills—you’ve hired, coached, and improved team performance
  
  
• You’ve worked with EMRs, CRMs, call center tools, and know how to pull the right reports
  
  
• You’re organized, cool under pressure, and good at solving real-time problems
  
  
• Bonus: You’ve worked in physical therapy or MSK-focused clinics
  
  
• Extra bonus: You’ve managed multiple clinic locations or teams
  
  

What you get:

• $100K–$120K salary (DOE)
  
  
• Health, dental, and vision coverage
  
  
• FSA, life & disability insurance
  
  
• 401(k) with match
  
  
• PTO and wellness benefits
  
  
• Tuition support
  
  
• Career development opportunities
  

If you know how to lead teams and keep clinics running smooth, apply now.